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Title: An appraisal of the options for the structure of the water resources function in Thames Region NRA
Author: S.M. Hunter
Document Type: Monograph
NRA Thames Region was recently restructured on an area management basis. In addition to the three multifunctional areas, two Regional Scientific/Technical departments were created. Many functions within Thames Region were split into operational areas but it was agreed that Water Resources would initially remain at the centre and Water Resources liaison staff (Water Resources Officers) were appointed to interface between the Areas and the Water Resources function centrally. The aim of this project was to examine whether, in terms of customer service and cost effectiveness, it would be better for the Water Resources function in Thames Region to remain a single centrally based unit or to be split and follow other functions to become area based. A series of interviews was carried out with Senior Managers, Section Heads, Area officers and other members of Water Resources to obtain background information on the decision to become area based, details of key tasks with current responsibilities, current resourcing and standards of service, To analyse the service currently provided to internal customers and the impact of any change Lu ine Water Resources structure on that service, a questionnaire survey was.carried out.
Publisher: National Rivers Authority
Publication Date: 1994
Publication Place: Bristol
Subject Keywords: Water resourcesRegional planningCost benefit analysisOrganisational units
Geographic Keywords: LondonSurreyHertfordshireEssexBedfordshireOxfordshire
Extent: 64; + appendices
Total file downloads: 291

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